
2213 FIRST AVENUE SOUTH BIRMINGHAM, AL 35233
DIGMOXY.COM205.777.4444
Keith Boyd
SUMMARY
Insightful, results-driven IT professional with notable success directing and delivering a broad range of corporate
technology initiatives. Hands-on experience leading all stages of system development efforts including;
requirements definition, design, architecture, testing, and support. Outstanding project and team leader; able to
coordinate and direct all phases of project-based efforts. Work well independently, or in a group setting. Easily
identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
SKILLS
» Network Servers & Server OS, Networking Hardware & Software - wireless, switches, routers, security, &
management. Video conferencing & AV – endpoints, infrastructure, management. PCs & PC OS – A+
certified, expert with tablets & smartphones.
» Microsoft OS – Windows XP, Vista, Windows 7, Windows 8.1, Active Directory, Server 2008 R2, Microsoft
applications such as Office, Android, iOS, Mac OSX, VMWare Fusion Pro, ESXi 5.1, & Hyper-V.
» Cisco switches & routers, Cisco wireless, Cisco TelePresence, Polycom, LifeSize, and Vidyo - video
conferencing expert.
PROFESSIONAL EXPERIENCE
XEROX AUDIO VISUAL SOLUTIONS Birmingham, AL
VTC Installation, Consulting, & Design Engineer 2011 - Present
» Consult with customers to provide design, integration, and implementation services for complex video
teleconferencing systems based on ISDN, IP, SIP, and H.323.
» Provide firewall traversal integration, network integration - VLAN, QoS, bandwidth assessment, security,
management, and PC based video conferencing – Windows 7 Professional, Mac OSX, Exchange Scheduling
Integration.
» Provide installation, configuration, and support for all equipment and software including physical hardware
as well as VMware and Hyper-V environments.
» Cisco TelePresence Field Engineer certified, LifeSize Technical Expert, Polycom Ace.
» Cisco TelePresence, Polycom, and LifeSize video conferencing infrastructure and endpoints.
TECHNICAL INNOVATION Birmingham, AL
VTC Installation, Consulting, & Design Engineer 2009 - 2010
» Consulted with customers to provide design, integration, and implementation for complex video
teleconferencing systems based on ISDN, IP, SIP, and H.323.
» Provided installation, configuration, and support for all equipment and software.
» Cisco (TANDBERG), Polycom, Vidyo infrastructure, endpoints, and management.
JEFFERSON COUNTY COMMISSION Birmingham, AL
Network Administrator 2002 - 2009
» Provided Level II support, installation, and configuration for the networking infrastructure including; Cisco
switches, routers, security – Firewall & VPN, Cisco LWAPP wireless.
» Designed and installed wireless countywide including indoor and several site-to-site wireless WAN
installations. Designed 802.1x infrastructure for wireless authentication.
» Designed and deployed a video conferencing network including over 40 endpoints, infrastructure, and
management. Deployed the jail video visitation system.
MARCONI COMMUNICATIONS Birmingham, AL
Pre-Sales Systems Engineer 1999 - 2001
» Provided technical and sales support for large enterprise customer accounts.
» FORE Systems ASX ATM switches – LANE, PNNI, MPOA; Marconi ESR5000/6000 Gigabit routing switches;
Marconi Sphericall ATM/Ethernet VoIP PBX; Marconi Ethernet products.
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