Cabletron Systems DLM6C-AA Guia do Utilizador descarregar pdf (Página 9)

Preface

DIGITAL MultiSwitch 700 Port Based VLAN User’s Guide vii

GETTING HELP

Contact your DIGITAL representative for technical support. Before

calling, have the following information ready:

• A description of the failure

• A description of any action(s) already taken to resolve the problem

(e.g., changing mode switches, rebooting the unit, etc.)

• A description of your network environment (layout, cable type, etc.)

• Network load and frame size at the time of trouble (if known)

• The device history (i.e., have you returned the device before, is this a

recurring problem, etc.)

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Cabletron Systems DLM6C-AA Guia do Utilizador Página 9