
SpectroRx Web Functionality
Finding Similar Cases
Accessing SpectroRx from the Web
8-6
SpectroRx (SPECTRUM Resolution Expert)
User’s Guide 5.0rev1
Netscape: SpectroRx
File Edit View Go Communicator Help
Bookmarks Location:
http://soda/cgi/usr/data/Spectrum/5.0/CBR/cbr.cgi?Case=6
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Security
Stop
Alarm Code Prob00010009
Probable
Cause
CONTAC T LOST SYMPTOMS: Device has stopped responding to polls. PROBABLE
CAUSES: 1) Device Hardware Failure. 2) Cable between this and upstream device
broken. 3) Power Failure. 4) Incorrect Network Address. 5) Device Firmware Failure.
RECOMMENDED ACTIONS: 1) Check power to device. 2) Verify status lights on
device. 3) Verify reception of packets. 4) Verify network address in device and
SPECTRUM. 5) Cycle power on device and recheck. 6) If above fails, call repair.
Problem
Summary
DCE or NUMATTACHMENT CONTACT LOST
Problem
Detail
SYMPTOMS: cisco.78 Device has stopped responding to polls. PROBABLY CAUSES: (1
Device Hardware Failure. 2) Cable between this and upstream device broken. 3) Power
failure. 4) Incorrect Network Address. 5) Device firmware Failure. RECOMMENDED
ACTIONS: 1) check power to device. 2) Verify status lights on device. 3) Verify reception
of packets. 4) Verify network address in device and SPECVTRUM. 5) Cycle power on
device and recheck. 6) If above fails, call repair.
Parameters model_name=floor9 model_type=Hub SCIEMME model_handle=0x1080020
ip_address=132.177.177.000.00 mac_address=0.0.99.9A.00 desc_keyword=Cisco_Rtr
landscape=Lowell alarm_severity=YELLOW date=Fri 06 Jun 1997 13:15:45 EDT
Solution
Summary
Check the Device View to ensure the DCE/NVM attachment is on backplane.
Solution
Detail
Runnable Solution outputs “case 6 solution” to the output file in the CBR directory.
Runnable
Solution
/bin/echo “case 6 solution” >> $SPECTOP/CBR/output;
Results Partially resolved
Notes Root permission is required.
Case 463
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