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How SpectroRx Can Beneﬁt You

What is SpectroRx? SpectroRx (SPECTRUM Resolution Expert)

1-2 User’s Guide 5.0rev1

How SpectroRx Can Beneﬁt You

SpectroRx (SPECTRUM Resolution Expert) is a case-based tool application

that extends the fault resolution capabilities of SPECTRUM and other 3rd

party fault-management applications.

SpectroRx enables administrators to collect, organize, and store knowledge

about network problems and the resolutions to these problems. When new

problems occur on the network, administrators can request solutions from

SpectroRx. SpectroRx examines its store of knowledge and then presents the

user with solutions based on past experience.

These are the speciﬁc beneﬁts SpectroRx provides:

• SpectroRx gives you a way to access prior problem-solving expertise so

that you can re-apply this expertise to new, outstanding problems.

• SpectroRx evolves dynamically as it is used, unlike other programs such

as “Expert Systems.” As a result, fault resolution strategies are adapted

speciﬁcally to your particular network operations.

• The SpectroRx database preserves the problem-solving expertise that is

normally lost due to personnel turnover.

• SpectroRx reduces downtime by providing quick solutions to problems.

• SpectroRx allows users to resolve a speciﬁc alarm by executing commands

and scripts directly from a SpectroRx window.

• Both SPECTRUM and other 3rd party applications such as trouble ticket

systems, help desks, and call-tracking systems can utilize the SpectroRx

alarm resolution information.

• When integrated with AlarmNotiﬁer, SpectroRx can monitor and resolve

network problems automatically, without user intervention.

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