Cabletron Systems FLIU-1 Guia do Utilizador descarregar pdf (Página 57)

9031666 E9 Developing the Case Library

3-15

SpectroRx Worksheets

The SpectroRx worksheets will help you begin designing the cases for your

case library and will also provide an overview of the cases in the case library.

• Worksheet I establishes the basic outline of the case.

• Worksheet II ﬁlls in the outline provided in Worksheet I.

• Worksheet III allows you to enter an executable solution, if possible, for

the case described in Worksheet 1 and 2.

Proceed this way:

1. Make a copy of each of the three worksheets provided at the end of the

chapter and tape them together so the cases line up as illustrated.

Notice that each case extends across the three worksheets.

2. Use Worksheet 1 to deﬁne the most typical alarms on your network.

Fill out the Problem Summary and the Solution Summary ﬁelds in

Worksheet 1.

These two categories are enough to create a functional case or, as

described in the Worksheet, a “skeleton” case. If you save these skeleton

cases to the case library, SpectroRx will be able to use them to retrieve

solutions. Remember that SpectroRx searches the Problem Summary and

Parameters ﬁelds and only retrieves a case if the case includes a solution

in the Solution Detail ﬁeld. If you complete Worksheet 1, you will have

provided SpectroRx with all the necessary information for the searches.

Stop here if desired. Otherwise continue with Steps 3 and 4.

3. Use Worksheet 2 to ﬂesh out the information in the case. Fill out the

Problem Detail and Summary Detail ﬁelds for the cases deﬁned in

Worksheet 1.

4. Use Worksheet 3 to further enhance the case with automated solutions.

Although you will not be able to provide executable solutions for many

alarm conditions, enter parameters in the Parameter ﬁeld and an

executable command in the Runable Solution ﬁeld wherever possible.

Worksheet 1

Worksheet 2

Worksheet 3

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