Cabletron Systems FLIU-1 Guia do Utilizador descarregar pdf (Página 70)

How To Use the Case Library

Finding Cases and Using the Library SpectroRx (SPECTRUM Resolution Expert)

5-2 User’s Guide 5.0rev1

How To Use the Case Library

SpectroRx gives you the tools to access and use the problem-solving expertise

stored in the case library. With these tools you will be able to:

• Find similar cases so that you can resolve an outstanding alarm.

When you request similar cases, SpectroRx locates all cases that are

similar to the outstanding case and displays them in the order of

decreasing similarity. You can ﬁnd these cases to see how they were

resolved and then adapt a solution to ﬁt your own needs.

• Copy solutions from a found case to the outstanding case.

If you ﬁnd an appropriate solution in one of the similar cases that you

found in the database, you can easily copy the information into the

outstanding case.

• Execute solutions directly from SpectroRx.

If the solution that you copy into the outstanding case includes a runable

solution, you can execute this solution directly from the application.

• Mail or print cases.

• Search the case library for case information relating to speciﬁc devices or

alarms.

You can use SpectroRx as a search engine. For example, if you open an

empty case, enter a device name in the Parameters ﬁeld and then ﬁnd

similar cases from the database, you will be able to view cases that relate

to that device.

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